Frequently Asked Questions
Everything you need to know about your Purity experience.
What materials are used in Purity Products apparel?
We prioritize sustainability and comfort by using high-quality organic cotton, recycled polyester, and ethically sourced linen to ensure long-lasting wear.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for refund may incur a small restocking fee.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.